Hotel Front Desk Associate
3.
3 Oconomowoc, WI Oconomowoc, WI Part-time Full-time Part-time Full-time $14 - $16 an hour $14 - $16 an hour 7 days ago 7 days ago 7 days ago Are you or someone you know interested in working our front desk? Engaging with a variety of travelers? Great work enviroment and Awesome travel benefits.
Smiles required.
PLEASE REVIEW THE REQUIREMENTS BELOW BEFORE APPLYING.
Staybridge Suites Oconomowoc We are looking to hire a night auditor.
Hours:
11PM to 7AM We are looking for a full time night shift.
Expect 4-5 shifts per week for full time.
JOB Overview:
Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures to ensure guest satisfaction.
First raise after 3 months depending on performance evaluation.
We are looking for someone who can commit to a full time or part time job for long-term (AT LEAST 1 year) as the training process takes time.
Applicants must have held a steady job in the past and must have some type of customer service experience to be considered.
JOB REQUIREMENTS:
High School diploma or equivalent, Must speak fluent English.
Friendly and hospitality focused Attention to detail Great communication skills Required to work weekends and/or holidays.
THIS JOB REQUIRES THE ABILITY TO PERFORM THE FOLLOWING:
Excellent communication skills that will make our guests feel welcomed at our hotel.
Frequently standing up behind the desk and front office area Remain stationary for extended periods of time Handling computer equipment Use a keyboard to operate various property management and reservations systems, etc.
Spanish is not required but recommended Detailed Duties and
Responsibilities:
Welcome guests in a friendly, prompt and professional manner.
Register guests, issue room keys, provide information on hotel services and room location; prepares for group check in and out and VIP arrivals; becomes informed of events/ functions in the hotel during the shift.
Answer phones in a prompt and courteous manner.
Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Respond appropriately to guest requests; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase satisfaction.
Make appropriate service recovery gestures in order to ensure total guest satisfaction.
May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes.
Promote team work and quality service through daily communications and coordination with other departments.
Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
Keep a clean working environment and lobby area.
Job Types:
Full-time, Part-time Pay:
$14.
00 - $16.
00 per hour
Benefits:
Paid time off Schedule:
10 hour shift 8 hour shift Day shift Holidays Night shift Weekends as needed Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Oconomowoc, WI Oconomowoc, WI Part-time Full-time Part-time Full-time $14 - $16 an hour $14 - $16 an hour 7 days ago 7 days ago 7 days ago Are you or someone you know interested in working our front desk? Engaging with a variety of travelers? Great work enviroment and Awesome travel benefits.
Smiles required.
PLEASE REVIEW THE REQUIREMENTS BELOW BEFORE APPLYING.
Staybridge Suites Oconomowoc We are looking to hire a night auditor.
Hours:
11PM to 7AM We are looking for a full time night shift.
Expect 4-5 shifts per week for full time.
JOB Overview:
Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures to ensure guest satisfaction.
First raise after 3 months depending on performance evaluation.
We are looking for someone who can commit to a full time or part time job for long-term (AT LEAST 1 year) as the training process takes time.
Applicants must have held a steady job in the past and must have some type of customer service experience to be considered.
JOB REQUIREMENTS:
High School diploma or equivalent, Must speak fluent English.
Friendly and hospitality focused Attention to detail Great communication skills Required to work weekends and/or holidays.
THIS JOB REQUIRES THE ABILITY TO PERFORM THE FOLLOWING:
Excellent communication skills that will make our guests feel welcomed at our hotel.
Frequently standing up behind the desk and front office area Remain stationary for extended periods of time Handling computer equipment Use a keyboard to operate various property management and reservations systems, etc.
Spanish is not required but recommended Detailed Duties and
Responsibilities:
Welcome guests in a friendly, prompt and professional manner.
Register guests, issue room keys, provide information on hotel services and room location; prepares for group check in and out and VIP arrivals; becomes informed of events/ functions in the hotel during the shift.
Answer phones in a prompt and courteous manner.
Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Respond appropriately to guest requests; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase satisfaction.
Make appropriate service recovery gestures in order to ensure total guest satisfaction.
May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes.
Promote team work and quality service through daily communications and coordination with other departments.
Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
Keep a clean working environment and lobby area.
Job Types:
Full-time, Part-time Pay:
$14.
00 - $16.
00 per hour
Benefits:
Paid time off Schedule:
10 hour shift 8 hour shift Day shift Holidays Night shift Weekends as needed Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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